ValorSprings, Lda Privacy Policy

Introduction

ValorSprings, Lda (hereinafter referred to as “we”, “us”, or “our”), with the tax identification number 518302261 and registered address at Beco Luz Bay Club – S/N Praia da Luz 8600-192 Luz – Lagos, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services, including our car rental services.  

Information We Collect

We may collect the following information from you:

  • Personal information you provide to us when you make a booking, create an account, or contact us, such as your name, email address, phone number, and billing address.
  • Payment information necessary to process your rental, including your credit card number and expiration date.
  • Vehicle information related to your rental, such as the make, model, and year of the vehicle you rent.
  • Location information to assist with your rental and provide you with relevant offers.
  • Communication records of your interactions with our customer support team.

How We Use Your Information

We use your information for the following purposes:

  • To process your rental and provide you with the services you request.
  • To communicate with you about your rental, including sending you confirmation emails, updates, and reminders.
  • To improve our website and services by analyzing your use of our platform.
  • To personalize your experience by providing you with targeted offers and recommendations.
  • To comply with applicable laws and regulations.

Sharing Your Information

We may share your information with:

  • Trusted third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, and customer support providers.  
  • Law enforcement agencies or other government authorities if required by law or if we believe it is necessary to protect our rights or the safety of others.

Your Rights

You have the right to:

  • Access your personal information.  
  • Correct any inaccuracies in your personal information.
  • Request erasure of your personal information.  
  • Restrict the processing of your personal information.
  • Object to the processing of your personal information.  
  • Data portability.  

Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at geral@valorsprings.com